DMA™ - Small Business Services Specialist


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The DMA™-Small Business Management Specialist Designation Program

Learn to help business leaders create and implement strategies, processes and plans that develop and enable business growth.

Learn to scale up your own enterprise to its greatest potential.

There are six leadership courses in this program.

  • Leading Teams
  • Building Business Plans
  • Scaling Small Business Operations
  • Understanding Employment and Business Contracts
  • Marketing New Virtual Businesses
  • Debt and Cash Flow Management

Leading Teams

This course will help you understand what is required to build your skills and to be prepared for continuous change as your business evolves towards expansion and maturity.

Building Business Plans

Learn more about how to structure and plan for the financial results you need to grow a market-driven business someone will eventually buy.

Scaling Small Business Operations

The focus of this course is on establishing and enhancing a company’s operational framework around which client relationships can be built and retained.

Understanding Employment and Business Contracts

The course provides the background information business owners need to understand basic contractual agreements and templates for engagements with customers, sub-contractors and employees.

Marketing New Virtual Businesses

This course focuses on the things that can be done immediately, without huge investment, to navigate these marketing opportunities and make a market within a community with a compelling value proposition.

Debt and Cash Flow Management

This course is ideal for professionals in financial services looking to gain the skills needed to proactively help clients plan for and manage their financial health.

“I vow to continually get better. This topic is near and dear to me. If I know ... I can share.”

Paul J. Vaneyk, ON

Your Tuition Includes
These All-Inclusive Resources

• Personal course selection consultation
• Virtual campus orientation
• Lesson and study plans
• Personal instructor email support
• Comprehensive Knowledge Journal
• EverGreen Online Research Library
• Knowledge Bureau calculators
• Testing and certification
• CE/CPD accreditation
• Examination, certification and designation

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Every course you take with Knowledge Bureau counts on your academic pathway. Qualify for tuition rebates by taking a certificate course, diploma program or designation program.


Complement your online education with CE Summits. Held in November, January and May, these one-day, instructor-led workshops offer peer-to-peer learning experiences to students who prefer studying in groups.


Annual three-day Distinguished Advisor Conferences focus on finding solutions for the challenges faced by businesses in a global marketplace.

Knowledge Base

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