Disruptors and Innovators Hold Key to Success In a Changing Marketplace.

Rapid change and disruptive technologies are changing the rules of engagement for financial services in four major areas.

This according to Barbara Foy-Pilcher, VP National Director, Strategic Accounts for Manulife Investments, who recently articulated why it’s more critical than ever to rethink your financial services business, in a live interview at DAW.

The four major areas are:

1. The advent of Robo-advice options.
2. Huge technological change.
3. Fee transparency and CRM2.
4. Non-traditional firms entering the industry (e.g., Google and Amazon).

She also pointed out that in just ten years one-third of Canadians will be retired. Those retirees will control one-half of the household wealth in the country and 1.3 million Canadians will each be transferring, on average, $700,000 to their adult heirs. This is massive change in the marketplace and, the financial services industry needs to keep up.

What’s the secret to success in building the business of tomorrow?  Be more customer-centric than ever! That includes knowing who your next customer is, and embracing the change that’s all around you to become more innovative and strategic yourself, said Ms. Foy-Pilchner.

Being a disruptor means not sticking with the status quo, but challenging your own business to change it for the future—to provide clients with the innovative products and services they need—how, when and where they want them—to meet their evolving needs.

Knowledge Bureau is very pleased to welcome Manulife Investments as the Lead Sponsor of the 2015 Distinguished Advisor Conference (DAC), November 8-11, 2015. Early registration for the conference, which attracts over 200 top advisors in the tax and financial services ends August 31.

Join us at DAC to Know More, and Make More. . .as a Disruptor and an Innovator.

Additional Educational Resources:

2015 Distinguished Advisor Conference (DAC)

Distinguished Advisor Workshops (DAW)