Last updated: April 02 2020

Additional Support for SMEs: New EI Work Sharing Program

Evelyn Jacks

As the coronavirus Pandemic spreads in Canada, employers who face reduced revenues can try to avoid layoffs with the 75% Wage Subsidy Program. A second line of defense is a new EI Work-Sharing (WS) Program. Previously available only in the forestry, steel and aluminum business, there is now no restriction to a particular industry.  Here’s a checklist of information for bookkeepers, tax and financial advisors to share with small business clients. 

OVERVIEW EI WORK SHARING PROGRAM

  • Effective date of program: March 15, 2020 to March 14, 2021
  • Purpose: The purpose of the program is to avoid layoffs in the case of a temporary decrease in business activity that is beyond the control of the employer.  The COVID-19 pandemic is a perfect example.
  • Three-way agreement:  The government of Canada, the employer and the employee agree to reduced normal working hours and to share available work while their employer recovers from the crisis, allowing the employer to retain qualified staff and avoid recruiting and retraining new employees. The agreement identifies a WS Unit, which is a group of employees with similar job duties who agree to reduce their hours over a specific period of time. All member of the WS agreement must agree to reduce hours be the same percentage and share the work.
  • Expected work reduction: Must be at least 10% to 60% on average over the course of the agreement and the agreement must be at least 6 consecutive months long. 
  • Length of agreement.  It can last up to 76 weeks, which is an extension from the previous 38 weeks available.
  • EI Benefits: Eligible employees can collect EI benefits if they agree.   
  • Cooling Off Period Waived.  Employers who have already used the program may enter into a new one as the cooling off period has been waived.
  • Age of Business.  In the past eligible employers had to be in business at least 2 years; that has now been reduced to 1 year and the burden of providing sales/production figures has been eliminated.

Employer Eligibility. Eligible employers must:

  • Have at least 2 employees in the WS unit
  • Be a year-round business which has been operating at least 1 year
  • Be a privately held business, a publicly held company or a non-profit organization

Ineligible employers include businesses that experience a reduction in business because of a seasonal shortage of work, a pre-existing and/or recurring production slowdown, a decrease in business activity due to a recent increase in the size of workforce or a labor dispute.

Employee Eligibility. Eligible employees must be:

  • Year-round, full-time or part-time people that carry out the day-to-day functions of the business as members of the core staff in the company.
  • Be eligible to receive EI benefits and agree to reduce their normal working hours by the same percentage and share available work.

Ineligible employees include casual on-call employees, seasonal employees, summer students, those hired on a co-op term or those hired through a temporary help agency. In addition, employees who are needed to help generate work and/or who are essential to the recovery of the business will not qualify. This will include:

  • Senior management
  • Executive-level marketing or sales agents
  • Outside sales representatives
  • Technical employees engaged in product development
  • Employees who hold more than 40% of the voting shares in the business

The application process:  According to the newly revised federal government site, employers must submit their applications for the program to Services Canada 10 calendar days prior to the requested start date. This is revised downward from the previous requirement to submit 30 days prior.  The department will attempt to reduce processing time to 10 calendar days.  

Information.  Service Canada has created an enquiry unit for clients affected by COVID-19.  Work-Sharing Program enquiries can be sent to EDSC.DGOP.TP.REP-RES.WS.POB.ESDC@servicecanada.gc.ca.  Here’s how to apply:

  1. Submit Form (EMP5100):https://catalogue.servicecanada.gc.ca/content/EForms/en/Detail.html?Form=EMP5100

Then forward the application, based on the area your business is located:

Western Canada and Territories

Email: EDSC.WT.WS-TP.ESDC@servicecanada.gc.ca

Ontario Email: ESDC.ON.WS-TP.ON.EDSC@servicecanada.gc.ca

Atlantic Provinces Email: ESDC.TP-ATL-WS-TP.EDSC@servicecanada.gc.ca

Quebec Email: QC-DPMTDS-LMSDPB-TP-WS-GD@servicecanada.gc.ca

Employers from across Canada and the US may call toll-free as follows: 1-800-367-5693
TTY : 1-855-881-9874 from 7:00 am to 8:00 pm ET, Monday to Friday.

Additional educational resources: Become an MFA™-Business Services Specialist to help small business owners navigate the complex financial decisions and tax consequences associated with the pandemic.

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