The Importance of Being Compliant

ìCompliance is taking a front seat -- both in firms and with clients. And clients have complained about unauthorized trading in their accounts, and in some cases, fees being in excessof what their commissions ever would have been,î said Lisa Langley, President, International Product & Service Group (IPSG). ìAnd, though client complaints need to be gauged carefully, there certainly are documented cases of bad advice, poor client management, and client portfolios which did not reflect material changes in their profile and investment objectives,î she added.

 

The number of complaints from unhappy investors is rising every day while regulators are increasing scrutiny and developing policies to address the gaps. This, together with the constant buzz of fraud and ponzi schemes in the press, is causing clients to ask questions they have never asked before. One of the goals of the recently enacted Registration Reform is to make the representations of advisors and their capacity to advise clearer to the investing public.

 

Ms. Langley offers insights about what your clients are thinking and how you should respond to their growing concerns. At the 6th annual Distinguished Advisor Conference, November 8 -11 at the Loews Ventana Canyon Resort in Tucson, Arizona, Ms. Langley will explain the current environment, upcoming regulatory changes, registration reform and what they mean to you.