CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

“Far away there in the sunshine, are my highest aspirations. I may not reach them, but I can look up and see their beauty, believe in them, and try to follow where they lead.” -Louisa May Alcott

We all know people who immediately capture our attention.  I’m not referring to people whose physique or loud voice is overpowering and intimidating, keeping us at a distance, but those who have that distinct magnetism that draws us closer.

In Information Circular, IC 98-1R5 Collections Policies, issued on February 3, 2013, CRA clearly outlines the consequences that will follow if you make the bad decision to ignore their requests for payment.  Tax and financial advisors have an important role to play in advising their clients to stay out of this kind of trouble, because the consequences can be swift and financially brutal.

Did you know that in Canada every individual can earn over $950 a month completely tax free?  You’ll want to pay particular attention to the “tax credits” you may be entitled to, and how to benefit from them, as you get ready to file your tax return. 

R&D Pro-Innovation Inc. v The Queen (2015 TCC 186)

Knowledge Bureau and Manulife Investments, title sponsor of the Distinguished Advisor Conference and co-sponsor of the DAC Young Advisors Award, were delighted to announce last week the inaugural winners of this prestigious award.