Time’s Up: CRA’s 100 Day Mandate for Improvement

After years of frustration on the part of tax professionals and taxpayers alike, the Finance Minister ordered the Canada Revenue Agency to clean up its act in 100 days. Specifically, the improvement plan was to run from September 2 through December 11. Finance Minister and Minister of National Revenue, Francoise-Phillippe Champagne instructed CRA to fix “unacceptable wait times and service delays.” Time’s up this week and CRA has released an update on progress. What gets measured, gets done. Let’s see what CRA’s metrics show. 

Canadian taxpayers are a compliant lot: according to CRA, in 2012–13, 92% of Canadians filed their taxes on time and 95% paid their reported taxes in full. This is a remarkable record for a tax system based on self-assessment and voluntary compliance. Yet, there is another side to the story.

Precise tax knowledge counts:  accurate tax preparation is the goal of every professional tax specialist and it is a tremendous value add for financial advisors and their staff who will field hundreds of calls from their clients this tax season.

If you are in the tax preparation business or work in bookkeeping but want to get a certificate or designation under your belt, now is a good time to dive in and take an online course from Knowledge Bureau.

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“A wise man once said nothing. . .”  (Anonymous)

It’s official now:  Finance Canada confirmed on December 30 that restricted fixed costs for certain auto expenses claimed by business owners and employed commission sales people, which haven’t changed in some time; won’t be revised for 2017 either.