
CRA Service Levels Rate Poorly in Advisor Poll
Over 96% of advisors surveyed in last month’s Knowledge bureau Report poll said that despite ramping up various initiatives and staffing levels, CRA’s service levels have worsened significantly and the commentary around this was interesting. For the few who said yes, there were no specific embellishing comments, but for those who said no, there was a lot of scathing detail. Take a look:Still Delayed: Help for DTC Recipients

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