CRA’s Callback Service for Tax Pros Pilot

Are you a tax professional with years of experience? Have you ever felt frustrated after calling the CRA, having spent hours on hold, wasting your client’s or employer’s time, only to speak to CRA agents who aren’t qualified to answer your questions? The Auditor General of Canada was equally displeased in a scathing report last fall on wait times and accuracy levels at the CRA. Now a new CRA callback service may come to the rescue this tax season. Here is my experience with the pilot project so far:

The Canadian government responded to the Covid-19 pandemic by offering Canadian business access to emergency funds through the Canada Emergency Wage Subsidy (CEWS), which helps with up to 75% of eligible remuneration paid by employers that have suffered a decline in revenue during the pandemic. The CRA reports that there have been over 3,878,970 approved applications with a total dollar value of subsidies approved of over $86 billion. Business owners and the tax professionals working with them should be prepared for CRA audits that will ask for proof of eligibility. Here’s what you need to know:

Private member’s Bill C-208 received Royal Assent on June 30.  It aligned the tax treatment of intergenerational transfers of family businesses, farms and fisheries with sales to unrelated parties.  However, the federal government attempted to circumvent Royal Assent and postpone implementation of the bill.  On July 19, a Finance Canada news release clarified it will respect the spirit of the law passed on June 30, but will introduce draft legislation for amendments to it.  The government is also intending to bring forward draft legislative amendments to the Income Tax Act with an opportunity for consultation, which will then be introduced in a bill and apply a of either November 1, 2021 or the date of publication of the final draft legislation – whichever comes later.

According to a report earlier this year from Statistics Canada relating to enterprises in the first quarter of 2021, many businesses have continued to thrive in spite of the pandemic, and more will be on the road to recovery as Canada’s economy continues to further re-open. The financial sector, for instance, recorded an increase in net income of 11% before taxes, or $3.9 billion. Tax professionals can provide essential front-line services to help small business owners thrive and now two new educational opportunities provide credentials and confidence to do so.  

Looking to take your business and client relationships to a higher level? Joey LeBlanc, DFA-Tax Services Specialist™ shares how she accomplished that with a Knowledge Bureau education!

Virtual DAC Acuity 2021, October 17-19 will feature the thought leadership of 8 senior executives, 2 best-selling authors, leading scholars and top wealth advisors. It’s a star-studded online conference experience that tax and financial professionals won’t want to miss. Share the knowledge: enrol yourself and bring your team along at a reduced tuition fee, until September 30.

Women in Canada earn around 89 cents for every dollar men earn. That wage gap is set to close, at least in federally regulated sectors, as the Pay Equity Act comes into effect on August 31. It requires employers in federally regulated sectors with ten or more employees to identify and correct pay disparities within their workplaces within three years. That is just one more reason financial advisors will want to engage with female clients about the impact these changes and other good news will have on their wealth management.